Keeping the Confidence of a Client
Desperation is something that should be avoided at all costs. It is a look that no one wants to see, whether it is a romantic partner, friend, business associate or especially a client. It is a common mistake that many small businesses and realtors make, when they appear too eager to do anything to get the deal. This is why there is an urgent need for them to be more dignified in the way they approach their clients. Here are some ways they should adopt that approach.
They should share with them useful info. No one wants to have on their case a business person who is looking for all the ways to close a sale. People crave for more than being sold to. Those who share useful info are seen as better company all the time. You may for one help them pick up a safe neighborhood by relying on your local contacts. You may also advice those selling on how best to show off their property. These are some of the ways you shall communicate your intentions without appearing desperate. You will also discover more business from loyal clients when you help them stay updated.
Do not take their silence for annoyance. Life can become so hectic that they forget they were to get in touch with you. This silence should not be understood to mean you did something to put them off. They may have simply forgotten. You only need to send a short and clear reminder.
Remember to be prompt and consistent. You need to issue a swift response whenever asked for more info about something. Professionals are expected to be prompt in their replies. Keep your response clear and friendly. If they pick up any disinterest from your response, you will not go far. You also need to be consistent with how you get in touch. Erratic bouts of communication are not the kind of image you want to project. There is a lot to be earned from an organized approach to how you stay in touch. You need to be in their lives as something consistent yet not interfering. You may for instance get into the habit of posting an email every week, a postcard every month, and seasonal greetings whenever they come up.
There are people you know how you can help as a way to boost your image. When you help others achieve something they needed to, you shall not look desperate in the same light. This should be given to those in your network who need it. These real connections you form shall help cement your position in the market. You need to learn more ways of keeping up this new image.